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Weather Updates

Weather Hotline Numbers
Inclement Weather Procedures
Rescheduling / Cancellation Policy
Warming Centers

Hotline Phone Numbers

For inclement weather please call 847-285-5500

Use the following options when prompted:

  • Press 1 Emergency Communication Hotline
  • Press 2 Youth Softball Rainout Hotline
  • Press 3 Adult Softball Rainout Hotline
  • Press 4 Youth Soccer Hotline
  • Press 5 Seascape Family Aquatic Center Hotline
  • Press 6 Ice Skating and Sledding Hotline
  • Press 7 Willow Skate Park Hotline
  • Press 8 Youth Fishing Rainout Hotline
  • Press * to return to main menu

Inclement Weather Procedure

As we approach the winter season, we may experience inclement weather that could possibly cause our facilities and programs to open late, close early, or to be cancelled.  Our primary concern is for the safety of our participants, parents and patrons.

The following procedures will be followed if this becomes necessary:

  1. If classes in School District 54 are cancelled for the entire day to inclement weather, all programs at Triphahn Center will be cancelled until 1pm.  Decisions on classes between 1-6pm will be made by Noon and decisions held after 6pm will be made by 4pm.  Part-Day Preschool (AM & PM classes) is cancelled when District 54 is cancelled.  Early Learning & Care (ELC) full-day preschool is not cancelled due to inclement weather if the Triphahn Center is open.
  2. If classes in School District 15 are cancelled for the entire day to inclement weather, all programs at Willow Recreation Center will be cancelled until 1pm.  Decisions on classes between 1-6pm will be made by Noon and decisions held after 6pm will be made by 4pm. WRC Part-Day Preschool (AM & PM classes) is cancelled when District 15 is cancelled.
  3. If classes in School District U-46 are cancelled for the entire day to inclement weather, all youth programs at The Club at Prairie Stone & Timber Trails School will be cancelled until 1pm.  Decisions on classes between 1-6pm will be made by Noon and decisions held after 6pm will be made by 4pm.
  4. The STAR before & after school program will be cancelled for the entire day when the school districts are closed.  Willow STAR follows School District 15 severe weather days.  Lakeview, Fairview, MacArthur, Armstrong, Muir and Lincoln Prairie STAR sites follow School District 54 severe weather days.
  5. Harper Continuing Education classes held at HE Parks facilities will be cancelled when the Harper campus is closed due to inclement weather.
  6. Facilities will remain open unless snow accumulation has prevented Parks Maintenance from clearing the parking lot and walkways to the facilities.
  7. Notification will be made on HE Parks website and on HE Parks Facebook & Instagram accounts.
  8. Updates will also be made on our Weather Hotline (847-285-5508)

Rescheduling / Cancellation Policy

Every effort will be made to reschedule the program cancelled due to inclement weather. If a make-up class is not possible, participants will receive a refund for the class(es) missed.  Refund will be processed as a credit on their household.

Click here for current weather conditions.

Thor Guard Lightning Prediction System  – This siren warning system is in place in our parks and facilities from April 15-November 15. Learn more about the system and what to do if you hear a siren.

Please refer back to this page for updates.

Warming Centers

The Triphahn Center (1685 Higgins Road)
Willow Recreation Center (3600 Lexington Drive)
The Club at Prairie Stone (5050 Sedge Blvd)