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Request for Program Transfer / Cancellation Form

Satisfaction Guarantee Policy: If you are not satisfied with any recreational program, event, or activity, the Hoffman Estates Park District will arrange for you to:
-Receive a credit applicable to another program
-Receive a refund
-Repeat the class at no charge

PLEASE NOTE: a $5 processing fee will be applied for all refund requests.

Please allow up to 10 business days for the request to be completed by HEParks staff

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Refund/Transfer

Online form for customers to request a refund or transfer

Select One(Required)
If you know your household number, please enter it above.
Address(Required)

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